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REFUND POLICY

Registrationmonster.com Refund Policy


Registrationmonster.com / Signupandgo.com Refund Policy:

General Refund Policy
Registrationmonster.com and Signupandgo.com are the properties of Magoogoo, Inc.
Payment transactions handled through Magoogoo, Inc. websites are subject to the individual refund policies of the products, services or events for which they are purchasing, renting or registering for.

 

Event Registration Refunds
Most events for which registration is processed through Magoogoo, Inc. websites are NON-REFUNDABLE.  The specific terms are usually listed within the individual event’s participation waiver.  Registrationmonster.com, Signupandgo.com and Magoogoo, Inc. are required to abide by each individual event’s refund policy as stated within the participation waiver.  Refunds may be possible if deemed applicable by individual event organizers, however Magoogoo, Inc. will not issue an event registration refund unless instructed to do so directly by the event organizers by whom we were contracted.

 

For refund inquiries, please contact the event for which you have registered directly.  Contact information for each event listed on Magoogoo, Inc. owned websites are listed within the event information pages.

 

Event Registration Transfers / Cancellations
Magoogoo, Inc. is not directly involved with the post-purchase-processing of registration data and cannot alter registration information.  Events usually have individual rules pertaining to the cancellation or transfer of registrations.

 

Contact the event for which you have registered directly for more information.  Contact information for each event listed on Magoogoo, Inc. owned websites are listed within the event information pages.

 

Product Purchases
All merchandise sold through Magoogoo, Inc. is non-refundable.  Incorrect or defective merchandise may be exchanged, repaired or replace at the sole discretion of Magoogoo, Inc.
Custom orders for imprinted items, screen-printed items, signs, banners and brochures require a non-refundable 50% deposit at the time the order is placed. A proof will be made available to the client prior to the order going into full production. Once the proof has been signed off on, the order will go into full production. No refunds on these items are available once the order has gone into production. The remaining balance on custom orders is due within 15 days of delivery unless otherwise agreed upon.

 

Services Contracting
All contracted services are subject to the individualized terms of agreement for each contract.
Custom Orders, Custom Imprinting, Digitally Printed Signage, Promotional Materials Printing, etc.
All custom orders for imprinted items, screen-printed items, signs, banners and brochures require a non-refundable 50% deposit at the time the order is placed. A proof will be made available to the client prior to the order going into full production. Once the proof has been signed off on, the order will go into full production. No refunds on these items are available once the order has gone into production. The remaining balance on custom orders is due within 15 days of delivery unless otherwise agreed upon.

 

Equipment Rental
Equipment rented from Magoogoo, Inc. is non-refundable.
All equipment rentals require a credit-card deposit equal to 25% of the value of the rented equipment unless otherwise agreed upon. Equipment shipped via mail or other courier must be inspected upon arrival for shipping damage or other defects. Any problems must be reported to Magoogoo, Inc. immediately to avoid being charged a repair fee. In the event that equipment arrives in an unusable condition, Magoogoo, Inc. will ship an equivalent replacement as quickly as possible.
If equipment were to become broken during its use, or any time prior to returning it to our warehouse, renter will be charged a repair fee. Repair fees will be the actual cost of the repair, never to exceed the value of the rented equipment.

Rental requests may be cancelled up to 48-hours prior to rental date or shipment date.  Renters will be notified of shipment dates. Renters who cancel after this point will be charged a fee equal to one-half of the initial rental fee.

Rental extensions will be billed at the standard rental rate if requested prior to the end of the rental period. Equipment not returned within 48 hours of the scheduled rental termination date will be charged a late-fee equal to 1.5X the daily rental rate for the amount of time over the rental period.
Contracted Services

Registrationmonster.com and Signupandgo.com are the property of Magoogoo, Inc.
(C)2013 Magoogoo, Inc. All Rights Reserved


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